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What happens if my usage exceeds the limits of my plan?
If you downgrade your Proton subscription while using more storage (or user accounts) than your new plan allows, your access may be limited.
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How to change your username
Changing username on Proton Mail not available due to security reasons and high level of protection
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- Storage space
How to increase your storage space
All Proton plans come with encrypted storage. Learn how to check your storage allowance and increase it by upgrading your plan.
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Proton Storage Bonuses
Sign up for a paid plan for Proton Mail or a Proton bundle and get extra storage free for each year you’re with us.
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How to increase your free Proton Mail and Proton Drive
Existing users on a Free plan can unlock 5 GB of total storage for Proton Drive and 1 GB of total storage for Proton Mail. We explain how.
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How to grant emergency access to your Proton Account
Find out how to choose up to five emergency contacts for your Proton Account.
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How to get emergency access to someone else’s account
Learn how to gain emergency access to a Proton user's account and update their account settings.
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Restoring Proton Drive files after a password reset
Learn how to recover Proton Drive files after a password reset — with an extra step to restore backed up photos in some cases.
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How to recover your emails and other encrypted files after a password reset (data recovery)
How to recover your emails and other encrypted files after you've reset your password by phone or email (data recovery).
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Device-based recovery
Device-based recovery stores an encrypted file on your device that allows you to regain access to your Proton Account if you lose your password.
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How to delete your Proton Account
Learn how to delete a Proton Account. This will permanently delete all your data, and you'll lose access to all Proton services.
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Inactive accounts
If you have a Proton Free plan, you must log in and use any Proton service once a year to maintain your account. Learn more.
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How to merge Proton accounts
With a paid Proton Mail account, you can send and receive mail from multiple Proton Mail addresses. Learn how to merge other Proton accounts with your paid account.
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How to connect an existing SimpleLogin account to a Proton Account
SimpleLogin is part of the Proton encrypted ecosystem. Find out how to link your existing SimpleLogin account to your Proton Account.